Privacy Policy & Terms of Service
1. Commitment to Privacy
Kulathilaka Gems (Pvt) Ltd (“we”, “our”, or “us”), registered in Ratnapura, Sri Lanka (Reg No: P V 00285678), values your trust. This policy governs how we handle, collect, and protect your personal information when inquiring about our gemstones or using our website.
2. Information Collection & Usage
When submitting an inquiry or request for quote, we collect contact information such as your name, email address, phone/WhatsApp number, and specific gemstone requirements. This information is strictly used to communicate with you regarding gemstone specifications, laboratory reports, and transaction logistics.
We do not sell, rent, or trade your personal information to third parties under any circumstances.
3. Gemstone Authenticity & Certification
All gemstones offered by Kulathilaka Gems are guaranteed for their declared geological origin, treatment status (Natural Unheated vs Heated), and clarity. Independent gemological testing reports from institutions such as the National Gem and Jewellery Authority of Sri Lanka (NGJA) or GIA can be verified upon request.
4. Contact Information
For any questions or data privacy requests, please contact us directly at:
Email: [email protected]
Hotline: +94 77 777 2334